Returns & Exchanges
We want you to love your Crew pieces. If something isn’t quite right, we’re happy to help.
How to start a return or exchange
Please email shop@thecrewsociety.com to initiate a return or exchange. Requests must be made within 14 days of your order’s delivery date.
Return & Exchange Shipping
-
We’ll provide a free return label for both returns and exchanges.
-
Items must be unworn, unwashed, and in original condition.
Exchanges
-
Exchanges are free.
-
Once your original item is received, your replacement will be processed.
Returns
-
Approved returns are subject to a $7 restocking fee, which will be deducted from your refund.
-
Refunds will be issued to the original form of payment once the item is received and inspected.
Final Sale Items
-
Any items marked Final Sale are not eligible for return or exchange.
If you have any questions, feel free to reach out to us at shop@thecrewsociety.com — we’re always happy to help.